1. Introduction
Welcome to RelyX. This Privacy Policy explains how we collect, use, and protect your personal data when you use our cybersecurity platform and related services. By using RelyX, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of data:
2.1 Personal Information
- Name, email address, contact details, and organization details when you create an account.
- Billing information for subscription payments.
2.2 Usage Data
- Logs of system access, interactions with the platform, and security assessments performed.
- Device, browser type, and IP address for security and analytics purposes.
2.3 Uploaded Data
- Documents, reports, and other content submitted to RelyX for analysis and risk assessments.
3. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our services.
- Conduct security risk assessments and compliance checks.
- Enhance user experience and offer personalized features.
- Communicate important service updates, promotions, or compliance notifications.
- Comply with legal obligations and enforce our Terms of Service.
4. Data Sharing & Third Parties
4.1 When We Share Data
We do not sell your data. However, we may share information with:
- Service Providers: Third-party vendors that support our operations (e.g., cloud hosting, analytics, payment processing) under strict confidentiality agreements.
- Legal & Compliance: When required by law, regulation, or legal process, or to prevent fraud or security threats.
- Business Transfers: In case of a merger, acquisition, or sale of RelyX assets, your information may be transferred to the new entity.
5. Data Storage & Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest.
- Access controls and authentication mechanisms.
- Regular security audits and compliance checks.
Despite our efforts, no system is 100% secure. Users are responsible for safeguarding their credentials and access to their accounts.
6. Your Rights & Choices
6.1 Access & Updates
You can access, update, or delete your personal information through your account settings or by contacting us.
6.2 Opt-Out & Data Deletion
You may request data deletion or opt out of non-essential communications. However, certain data may be retained for legal or security purposes.
7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience, analyze usage patterns, and improve security. You can control cookie settings through your browser.
8. International Data Transfers
If you are accessing RelyX from outside our primary jurisdiction, your data may be transferred and processed in compliance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy as needed. Continued use of RelyX after updates constitutes acceptance of the revised terms.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at support@relyx.io.